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New Member
posted Jun 6, 2019 2:01:47 AM

Where do i get my service code?

0 31 20800
24 Replies
Level 9
Jun 6, 2019 2:01:49 AM

Service codes are only provided to customers under special circumstances surrounding their situation. You can only get that when speaking with support over the phone. Please see details below on what a service code is. 

https://ttlc.intuit.com/replies/3300069

Intuit Alumni
Jun 6, 2019 2:01:50 AM

Please see the FAQ below regarding service codes. This link also provides information on affiliate discounts and how to obtain them. Service codes are used for very specific, pre-determined reasons. https://ttlc.intuit.com/replies/3300069

To get your partner discount, make sure to prepare your taxes at the special TurboTax site provided by your bank, credit union, or insurance company – not at TurboTax.com, which charges the non-affiliate price. 

Please see below for more information:

https://ttlc.intuit.com/replies/4652791


New Member
Sep 26, 2019 9:40:12 AM

I'm a college student and filing my taxes is too expensive. The turbo tax fees are more than my refund. I just realize I never came back before the tax deadline to complete my taxes. How do I go by getting a discount off the fees or a service code.

 

Please help this college student.

 

Lexie Vinson

Level 15
Sep 26, 2019 9:52:23 AM

@LexieBoogie - Service codes are not issued for those reasons.  You probably should not be using the paid version at all.

 

You might be able to use the Free File (formally called Freedom Edition) for incomes under $34,000 and supports all states and most forms.

The Free File is part of the IRS Free File alliance and is totally separate from TurboTax website.

You can also access the Free File tax alliance programs via the IRS website.

https://apps.irs.gov/app/freeFile/


https://turbotax.intuit.com/taxfreedom/

How do I switch to TurboTax Free File?
https://ttlc.intuit.com/replies/3491786

Expert Alumni
Jan 14, 2020 1:11:22 PM

You can view this FAQ link for more information on service codes and affiliate discounts.

 

Service codes are used for specific reasons and will be given to you while on the phone with support help.

Affiliate discounts come from places like your bank or brokerage.

New Member
Jan 28, 2020 9:36:58 AM

Where do I get my service  code  from

 

Intuit Alumni
Jan 28, 2020 3:20:41 PM

Service codes are special codes, provided by support specialist for specific reasons.  

 

Please see the attached link for TurboTax help topic related to service codes.  What is a Service Code?

 

I am also including a link to the Turbo Tax Customer Contact Information.  How do I contact customer service?

New Member
Jan 30, 2020 12:19:35 PM

Where do I get my service code

Level 15
Jan 30, 2020 12:22:44 PM


@Northcutt70 wrote:

Where do I get my service code


Service codes are only issued by TurboTax support and then for only very specific reasons.  Just wanting a service code is not one of those reasons.

Intuit Alumni
Feb 7, 2020 5:21:57 PM

Please see below for additional information concerning service codes:

 

https://ttlc.intuit.com/community/charges-and-fees/help/what-is-a-service-code/00/25646

Intuit Alumni
Feb 8, 2020 6:15:20 PM

You can use the link provided below to assist you with accessing your service code:

 

Where do I get my service code from

New Member
Mar 9, 2020 3:37:45 PM

Where do I get my service code

Level 15
Mar 9, 2020 3:39:45 PM


@Yahwah1234 wrote:

Where do I get my service code


A Service Code is only issued by TurboTax support and then for only very specific reasons.  If you do not have a service code issue by TurboTax support then there is nothing to enter.

New Member
Mar 15, 2020 9:26:30 AM

where do I get my service code

Level 15
Mar 15, 2020 9:31:19 AM


@shoe wrote:

where do I get my service code


A Service Code is only issued by TurboTax support and then for only very specific reasons.  If you do not have a service code issue by TurboTax support then there is nothing to enter.

New Member
Mar 26, 2020 10:27:13 AM

When can I get my free services code ? 

Level 15
Mar 26, 2020 10:40:21 AM


@Rummeh  wrote:

When can I get my free services code ? 


A Service Code is only issued by TurboTax support and then for only very specific reasons.  If you do not have a service code issue by TurboTax support then there is nothing to enter.

New Member
Apr 1, 2020 7:05:37 PM

How do I get a service code . I’m fighting cancer not getting a refund back . I can’t afford to pay

Intuit Alumni
Apr 2, 2020 8:26:40 AM

@Lolalolis For assistance with this, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

New Member
Jun 11, 2020 6:42:47 PM

I'm trying to file my taxes and don't have the money to do it so I was wondering if I could get a service code #

Level 15
Jun 11, 2020 7:34:51 PM


@Dragon55764 wrote:

I'm trying to file my taxes and don't have the money to do it so I was wondering if I could get a service code #


READ the answers above.

Not applicable
Jan 19, 2021 7:35:58 AM

How do I get a service code

Level 15
Jan 19, 2021 8:05:43 AM


@Anonymous wrote:

How do I get a service code


A Service Code is only issued by TurboTax support and then for only very specific reasons.  

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

New Member
Feb 1, 2021 2:22:20 PM

So am having an issue so please help me get a code