Do a quick Google search. TurboTax screwed us! H&R Block and this raggedy TurboTax had some type of issue, BUT H&R are going out of their way to correct the issue. TurboTax is doing the blame game with the IRS. We are not getting a second stimulus and will have to claim it months from now on our 2020 taxes. I know those 2020 taxes WILL NOT BE DONE USING TURBOTAX!!!!! There are far too many other tax services to use this mess again. I pray everyone else who said used them in the past will also walk away.
turbotax told me this is not their responsibility so we have to do it ourselves. they say it's the IRS not them although most non-turbotax people have receivved theirs
A friend of mine used H&R block. He called them and they explained how when you use the services and you elect go have them take the fee out of the return irs sends the money to a general account. IRS must have sent the stimulus money to that account. The diff is H&R block made it right and sent him his money
A friend of mine used H&R block. He called them and they explained how when you use the services and you elect go have them take the fee out of the return irs sends the money to a general account. IRS must have sent the stimulus money to that account. The diff is H&R block made it right and sent him his money
I also have not received 2nd stimulus and just read a news article on CNBC.com stating that there is an issue with 2nd Stimulus payments for people who filed through Turbo Tax or H&R Block. The status on the IRS Tracking site says "Payment #2 Status not Available". I had no issues receiving the first stimulus payment it went in right away and all bank information is exactly the same. H&R Block has made statement on twitter and is going out of their way to get it resolved and help people with getting their refund asap. Turbo Tax is doing nothing!!! Its obvious its an issue with Turbo Tax and the IRS system so Turbo tax needs to fix it! This is ridiculous we all needed the money 6 months ago!
8 years with them. I am finished. I predict they are losing all kinds of business now. I am so angry. i have been on hold with them for 4 hours now. They were also supposed to call me back and never did.
I have been using turbotax for about that amount of time as well. I do all 3 of my children taxes this way too. Guess I'm not the only point that will be using a different site this year. TurboTax should definitely be trying to figure out a way to rectify this, purely from a business stand point alone. They are losing customers.
When will I get my $600 stimulus check someone give me a call at [phone number removed] I'm chestley [last name removed]
Let's hope so. I will NEVER use them again. 7 years, no more.
I wondered the same thing. I checked my 2019 tax return and found the account listed on my return was indeed where our stimulus payment was sent. We elected to have fees pulled from our return. Below is the last page of our return. I do believe this LLC should be held responsible, and we will no longer use Turbo Tax. We already felt cheated with our last return and all the fees associated to get a quick return. We didn't utilize any of the "features" we ended up paying for just so we could talk to a live rep. I think it is time to boycott.
"You can file your tax return electronically, select the Refund Processing Service ("RPS") for an additional fee of $40.00 (the "RPS fee"), and have your federal income tax refund processed through a processor using banking services of a financial institution. The RPS allows your refund to be deposited into a bank account intended for
one-time use at Civista Bank ("Bank"
) and deducts your TurboTax fees and other fees you authorize from your refund. The balance is delivered to you via the disbursement method you select. If you file your tax return electronically and select the RPS, the IRS will deposit your refund with Bank. Upon Bank's receipt of your refund,Santa Barbara Tax Products Group, LLC, a processor,
will deduct and pay from your refund the RPS fee, any fees charged by TurboTax for the preparation and filing of your tax return and any other amounts authorized by you and disburse the balance of your refund proceeds to you. Unless there are delays by the IRS, refunds are received in less than 21 days from the time you file your tax return electronically. However, if your return contains Earned Income Tax Credit or Additional Child Tax Credit, the IRS will issue your refund no earlier than February 15, 2020"
For the record, we have no access to that account and our Turbo Visa account shows no transaction histories, and there is no access to any other feature on the Turbo Visa homepage. It just reflects a $0.00 balance and zero transaction histories. I am thoroughly disappointed. Here's to hoping Turbo Tax will be transparent and will work diligently to correct THEIR errors. This is not on the tax filers, and tax filers shouldn't be penalized for utilizing a commercial tax preparation service.
Annnnnnd we can just file our return by mail and wait for a check.
Its Not FAIR. I HAVE BEEN A TURBO TAX CUSTOMER AND FILED MY TAXES 3 YEARS STRAIGHT. I RECIEVED MY 1ST STIMULUS CHECK WITH NO PROBLEM. THE IRS SHOWED MY 1ST PAYMENT AND MY ACCOUNT BUT ON THE 2ND STATUS THE IRS DOESNT HAVE ENOUGH INFORMATION TO QUALIFY ME FOR MY 2ND CHECK!!!? HOW!!!!!? MY INFORMATION HAS NOT CHANGED AT ALL. NOW TUBO TAX IS SAYING THEY ARE NOT TO BLAME BUT THE IRS IS!!! I AM A FATHER TRYING TO KEEP A ROOF OVER MY CHILDRENS HEAD. AND GAMES ARE BEING PLAYED WITH MY FAMILY LIVES BECAUSE MY INFORMATION HASNT BEEN SENT TO THE IRS FROM TURBO TAX. I NEED A REPRESENTATIVE TO TALK TO ME AND EXPLAIN HOW I CAN GET MY MONEY WITHOUT HAVING TO **bleep**ING WAIT TO DO MY TAXES.
@Rasool77 Hi chestley, I'm not sure if you thought you were sending a private/confidential message, asking a Turbo Tax employee a question? That's not the case if so...This is a public forum for all/everyone to see. For future reference I wouldn't put your personal information out like that. Many of things (like identity theft) can come from getting someones basic information. All it takes is a first name, last name and phone number for a hacker.
Thank you can you please delete my first and last name I
@Rasool77 I'm pretty sure that they have been removed if you look at your original post. 😎
Why do we have to wait to file our taxes in order to get the second stimulus payment? No one else has to do this because IRS and Turbotax dropped the ball this is not fair in any way and should be fixed asap! But no just so y'all (Turbotax) wouldn't take the blame this is the cop out y'all take. We already have to pay in order to file our taxes now we have to wait for our stimulus. For some of us our information has not changed and still no deposit from IRS. I been using this service for 8 years with no issues but now here comes the bull**bleep** and instead of fixing the issue you tell us to wait to file our taxes but I can guarantee they got their deposit. This is some real bull**bleep** and I am **bleep**ing pissed off so I dont think I will be using this piece of **bleep** service anymore and I wish I did not have to go through the IRS either **bleep** them also. Now we just stuck when we have bills, rent and other things but we are all **bleep**ed thanks to these two **bleep** ups. I think Turbotax should be giving us our money and take it up with the IRS to get the money back from them its only right but I know that wont happen. Turbotax should be shut down for good I will be reporting this to the BBB cause this **bleep** is **bleep**ing not right and I will not accept this!
TurboTax is blaming the IRS and the IRS is blaming TurboTax. I have been a customer of TurboTax for 7 years and will no longer be using this company. I will be switching to H&R. Even though H&R made the same mistake, they have corrected the issue and it seems their customer service is better.
I need this check. Unable to pay rent this month. I wonder though, they are saying that the Stimulus payment 2 Not Available, that we will have to claim the 2400 on our 2020 taxes. Why the hell is that? Is that because we used TurboTax last year for our taxes? I see no other reason, I have the same address, same bank account. There were no problems with the first one. Anyone else in the same boat. This is such crap.