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New Member
posted Apr 26, 2025 4:24:35 PM

when the update on my profile to accept refunds.

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1 Replies
Level 15
Apr 26, 2025 5:30:44 PM

Sorry--I do not understand your question.  What update to your profile?   Do you need to update something in your TurboTax account?  It is not clear how you think updating your profile will let you accept a refund.   Did you enter banking information for a direct deposit  in the FILE section of the software?

 

 

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

 

 

 

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927