Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 5, 2023 10:38:01 PM

What services does TurboTax Full Service Provide?

1. Can you choose to have a CPA work with you vs. an EA, if your tax situation is complicated? 

2. Can TurboTax Full Service review previous year filings to make sure they are accurate?

3. Does TurboTax Full Service file taxes for Federal, and State? Also some local cities have extra taxes do they handle that?

4. Do they have a limit on how many hours and when they can work with you? How easy is to contact TurboTax if your return takes multiple hours? 

5. Do you upload all your investment docs., and they automatically fill this out for "Full Service" ?

6. Does the service handle complicated rental house situations like a 1031 exchanges?  

7. Does the service handle advanced investing trades like options? Coverdell withdrawals etc.?

 

thanks! 

0 4 1374
1 Best answer
Level 15
Jan 7, 2023 7:27:37 AM

It is an answer that explains to you regarding what service TurboTax offers for the TurboTax Full Service.  You answer questions, then the Full Service decides what you need.   This is not TurboTax, this is a user to  user forum. If you want more information then you would need to talk to TurboTax customer service, or expert.

https://www.justanswer.com/sip/turbotax?

 

Customer Service:

Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In addition, the support page provides other resource links to other Intuit products. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).

 

 

More information their Full Service:

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

4 Replies
Level 15
Jan 6, 2023 5:43:27 AM

What is TurboTax Live Full Service?

In TurboTax Live Full Service, a dedicated tax expert will prepare, sign, file, and guarantee your tax return for you.

 

Once your tax expert receives all tax documents and info from you, they will prepare the return with you on the phone. Complex returns may take longer to complete. Your tax expert will give you next steps based on your situation.

 

Click on the following link for more information:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/turbotax-live-full-service/L7EoTUi2q_US_en_US

 

Note: TurboTax Live Full Service turns off your ability to fill out your tax return by yourself. But don’t worry, your tax expert will take care of everything.

New Member
Jan 7, 2023 1:17:57 AM

Thanks but this is a canned answered with generic links. Do you have information to address each question I asked? 

 

thanks

Level 9
Jan 7, 2023 7:23:50 AM

When you apply to use Full Service you will fill out a questionnaire with detailed questions about your tax situation.  Then the Full Service team will determine if they can prepare your return or if you have a situation that is out of scope for their service.  If you are accepted, the team will determine which expert will prepare your return.  Time required and ease of contact will depend on your individual return as well as the Full Service team's resources. 


Level 15
Jan 7, 2023 7:27:37 AM

It is an answer that explains to you regarding what service TurboTax offers for the TurboTax Full Service.  You answer questions, then the Full Service decides what you need.   This is not TurboTax, this is a user to  user forum. If you want more information then you would need to talk to TurboTax customer service, or expert.

https://www.justanswer.com/sip/turbotax?

 

Customer Service:

Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In addition, the support page provides other resource links to other Intuit products. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).

 

 

More information their Full Service:

https://turbotax.intuit.com/personal-taxes/online/live/full-service/