Using the desktop editions of TurboTax there is currently a $19.99 fee to e-file a state income tax return. This fee can be avoided by printing and mailing the state tax return.
I entered a long comment. Then it said I had to login and deleted my comment.
On the screen You're Almost Ready to File it says that e-file for State will cost $19.99 "plus applicable sales tax." On the screen where I enter my credit card information it says it's going to charge me $24.95. The difference is $5, which is 25% sales tax!!! And that's for a service that costs them maybe 2.5% credit card processing fee. And that's after I paid $66.77 at Staples for TurboTax Premier.
I phoned Customer Service and the recording said they would call me back in five minutes. When I received the call it said press 1 to talk to someone. I pressed 1 and waited. All I got was silence; no one answered. I hung up and phoned again. Now all I get for the past 15 minutes of redialing is a busy signal. Probably everyone is calling to complain about the 25% sales tax.
I had the same issue for my 2017 filing. $19.99 became $24.99 when I went to pay!
Same thing here. The 2017 state filing fee ended up being $24.99. The CD package label says the fee is $19.99, but there is a footnote that says "Prices subject to change without notice.". One of the above comments is from 2 years ago - same thing with $19.99 going up to $24.95. If the price went to $24.95 (or $24.99?) 2 years ago, why does the 2017 CD package say it will be $19.99 when they end up charging $24.99? They obviously knew it was $24.99 when they produced the 2017 package label. This is a class action lawsuit for false advertising waiting to happen. A lawsuit like that would cost TurboTax a lot of money.
I will tell you what it cost me. $29.99 for the Basic CD then $39.99 to do the State return and another $19.99 to efile it. NEVER using Turbo Tax again. They offered me a $3 refund--I said just keep it!!! I can hire an accountant cheaper than that.
I"ve been using Turbo Tax for many years in Florida but this year had a state income filing and getting one answer on the charge but getting double that when trying to file.
the efiling for New York state used to be free. Did they change for 2019?
In New York if you efile federal you must efile state
@minike wrote:
the efiling for New York state used to be free. Did they change for 2019?
In New York if you efile federal you must efile state
E-filing of a New York state tax return is free to e-file using either the TurboTax online editions or the TurboTax desktop CD/Download editions .
If the federal tax return is e-filed before the state tax return, then the state return can only be e-filed after the IRS has accepted the e-filed federal tax return.
The turbotax website is telling me it costs $40 to efile NY state return??? I've always used Turbotax but this is the first time they are charging to efile state! I might be switching!!
Can I trust you on that?? Why doesn't the website say that?
Be sure to differentiate between the cost of the return and the cost to e-file.
@nicksy54
I will never use TurboTax again!
My understanding is there is both return and efile fee. I purchased a download CD in Costco (premier version $45). Then when I start state tax return (two states in total), I was not able to continue unless I pay one state which is $39.99 plus tax. I paid and continue until e-file step - I was surprised by the extra charge for e-file which was not mentioned before at all ($24.99 plus tax) for the 2nd state. I’ve already paid a lot including premier $45, state tax return $39+tax. Now I have to pay the extra fee to finish the tax return... next year I will definitely find a CPA or use other tools.
Thank you but I have to point out that what you said is simply WRONG. Except for only one state you can download "free", for any and every other state download, you got to pay the download which is $44.99 / state, then when you efile for state tax return, that's another $24.99. In total, it's extra $68.98/state.
And even for the only one state download, the filing is not free either, it's still $24.99. Honestly speaking, this is just getting too expensive.
Nope. If you purchase CD in Costco, you’ll find that one include federal plus one free state. So I only paid the second state. But I still think it is toooo expensive.
And, to extend the greed of Turbo Tax - "valued customers" like me who has used TT since the early 1990's received an email a few weeks ago that prices would increase in March. Golly gee - I'm fortunate enough to get to pay an even higher amount to to efile because I am unable to complete my taxes (waiting for 1099s) - how utterly unfair. So, I waste paper and mail my 2 state returns and keep close to $50 in my pocket rather than give it to TT. I am just brimming with joy now that I know the new definition of "valued customer". Darn shame cuz TT has great features, excellent help available, but mid tax season increases are just WRONG.
That's completely incorrect. I bought the state return (for TT Premier). When it came time to file the process takes you through an initial "FREE!" efile, then there's a $19.99 cost (presumably for the state), and then the actual price is $24.99.
With lots of happy talk messages, as an added bonus.