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New Member
posted Jun 5, 2019 10:44:14 PM

What does accessed mean?

My refund is being accessed what that mean?

2 88 13656
24 Replies
New Member
Jun 5, 2019 10:44:16 PM

Anytime a change has been made to your account or your tax data has been downloaded, Turbo Tax will notify you in order to make sure that only you have accessed your secure Turbo Tax information.

Learn more about how Turbo Tax safeguards your data and information here https://turbotax.intuit.com/best-tax-software/secure-online-tax-prep/

New Member
Jun 5, 2019 10:44:18 PM

So when will my refund come

New Member
Jun 5, 2019 10:44:19 PM

After my refund has been accessed, when would my return come

New Member
Jun 5, 2019 10:44:21 PM

????

New Member
Jun 5, 2019 10:44:22 PM

I just received the same email. So what has happened with your return, Featherrae7?

New Member
Jun 5, 2019 10:44:24 PM

Nothing just means we downloaded the info

New Member
Jun 5, 2019 10:44:25 PM

They want to make us aware so that way if it wasnt us we can contact them

New Member
Jun 5, 2019 10:44:27 PM

Oh, ok, thanks!!!  🙂

New Member
Jun 5, 2019 10:44:29 PM

So it doesnt mean it has been sent then?

New Member
Jun 5, 2019 10:44:30 PM

When will it tell you release date

Level 15
Jun 5, 2019 10:44:31 PM

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount  (line 20a of your Form 1040) of your federal refund to track your Federal refund:   
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>

New Member
Jul 14, 2019 4:21:01 AM

My refund has ben accessed can you help me with that Please Thanks

New Member
Jul 14, 2019 4:23:27 AM

When will my refund come?

Level 1
Jan 22, 2020 11:36:58 AM

I just got an email saying your taxes has been accessed about 20 mins after I filed, but what do jt mean.

Expert Alumni
Jan 22, 2020 12:07:34 PM

TurboTax is letting you know that someone (you, in this case) signed into your TurboTax account.  This message is sent to you on the off-chance that your account was accessed without your knowledge.  This most often occurs when you login using a different device or computer than you used the last time you logged in.  

 

@CRae0881

Expert Alumni
Jan 23, 2020 11:02:03 AM

This is a safeguard that is built into TurboTax. 

 

If you "ACCESS" your tax return from a location that TurboTax doesn't know you will get a message or Email stating that this happened and that you should contact us if it wasn't you.

Level 2
Jan 26, 2020 10:55:47 AM

When will my refund come

Intuit Alumni
Jan 26, 2020 1:35:19 PM

Once the IRS begins processing your tax return, on or after opening day of January 27th, you should receive your refund within 21 days of acceptance. After January 27th, you can begin tracking your refund.

 

To track your Federal refund, visit the Where’s My Federal Refund? site here: https://www.irs.gov/refunds

Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

 You can track the status of your state return by following the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

New Member
Feb 3, 2020 7:57:32 AM

When will I receive my refund 

Expert Alumni
Feb 3, 2020 8:10:13 AM

Most taxpayers receive their refunds within 21 days of filing their return if they have elected direct deposit.  Taxpayers who have requested a check usually have their check mailed within four weeks. 

 

If your refund contains the Earned Income Tax Credit or the Additional Child Tax Credit, federal law requires that your refund cannot be processed until the middle of February.  

 

You can check the status of your refund at this link, 48 hours after your return has been accepted by the IRS: Where's My Refund?

 

 

@Bazinaw0607

Intuit Alumni
Feb 3, 2020 1:55:44 PM

@Bbjw54 did you have an additional question?

New Member
Feb 4, 2020 6:43:02 PM

Hello , I filled my taxes on 2/2 and my return still pending. is more that 48 hours . in addition, i got an email that my return was accessed. Is something to do with this situation ? is pending because was accessed. I open my return several times to check the status, I accessed my own return.

 

Intuit Alumni
Feb 4, 2020 7:02:06 PM

The average time frame for returns to be accepted or rejected is 24-48 hours.  

 

It's not unusual for it to a bit longer than that so I wouldn't be concerned at this point.

 

The TurboTax system automatically sends emails when an account is logged into, or when a return is opened. If you logged into your TurboTax account and opened your return, then you accessed the information. 

New Member
Feb 12, 2020 10:02:28 AM

So how do I fix it