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New Member
posted Jan 14, 2023 11:27:07 PM

What do I keep receiving an error processing my payment?

0 6 315
6 Replies
Level 15
Jan 15, 2023 6:58:42 AM
Level 15
Jan 15, 2023 7:04:41 AM

@Anonymous_ Support is now open 7 days a week 5:00 AM to 9:00 PM PT through the April 18

Level 15
Jan 15, 2023 7:06:20 AM

@DoninGA 

 

Is there another link? 

 

Select your product below and follow the steps to get the help you need from the right person. We're open Monday through Friday from 5 AM to 9 PM PT.

Level 15
Jan 15, 2023 7:12:28 AM
Level 15
Jan 15, 2023 7:13:45 AM

Thanks, @DoninGA! Updated my link.

Level 15
Jan 15, 2023 7:22:25 AM

Usually that happens when the address on the tax return in the MY INFO section is not the same as the billing address for the credit/debit card you are trying to use.