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Level 1
posted Nov 15, 2025 7:28:58 PM

Website to Purchase Product Not Working

I have just attempted to purchase Desktop 2025.  When entering the credit card information, the month dropdown does not populate the field. Year works,  other fields work.  Just not the month field.  I find the Turbotax website in general to be cluttered and clunky.  It is definitely not a streamlined experience at all.  You really need some improvements to the website and purchasing experience.  

 

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1 Replies
Level 15
Nov 15, 2025 7:41:21 PM

Why don't you just buy it from Amazon? They're cheaper at the moment than direct from Intuit.

 

https://www.amazon.com/s?k=turbotax&crid=CJHDK879HFHT&sprefix=turbotax%2Caps%2C120&ref=nb_sb_noss_1