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New Member
posted Mar 15, 2024 12:55:26 AM

We had a problem while saving your return for filing

I got this error after i fixed a missing IP PIN issue. 
 
"Your transmission didn't go through
We could not e-file your return for the following reason:
We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service."
 
I have no Crypto Transactions whatsoever. Any ideas how this can be fixed?




1 4 1044
4 Replies
Level 2
Mar 15, 2024 7:42:55 AM

I get the same error and customer service was really no help at all other than saying "would you want to paper file"... um no I wouldn't, what I'd like is for this to be corrected.  I didn't pay money to paper file.

Returning Member
Mar 15, 2024 9:28:49 AM

Same issue here and agreed, I also paid to e-file.

New Member
Mar 15, 2024 12:50:32 PM

I am having the same issue. Trying to get customer service to help. 

Expert Alumni
Mar 18, 2024 6:04:21 AM

This was resolved on March 15. 

 

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