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New Member
posted Oct 26, 2025 7:44:14 AM

We could not efile your return for the following server problem occurred while processing your efile Please try to efile again and if that fails contact customer service

Its broken

0 1 7934
1 Replies
Level 15
Oct 26, 2025 9:01:58 AM

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

Monday - Friday 5 .m. to 5 p.m. Pacific time

 

E-filing for 2024 returns will close permanently at the end of October; after that your return will have to be filed by mail.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.