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posted Jun 6, 2019 11:11:37 AM

Waive file fees

I have TurboTax Home and Business for my computer, and I am filing a 1040A. The file charges are still showing up despite the $0 file charge through 3/15. How do I have these waived?

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1 Best answer
Level 6
Jun 6, 2019 11:11:37 AM

You can contact customer service and they will take care of that for you.  Customer Service information is below:https://ttlc.intuit.com/replies/3300041

2 Replies
Level 6
Jun 6, 2019 11:11:37 AM

You can contact customer service and they will take care of that for you.  Customer Service information is below:https://ttlc.intuit.com/replies/3300041

Level 15
Jun 6, 2019 11:11:40 AM

You are confused by the offer you are seeing on the web page.  That offer is for the online version of Turbotax called the Free Edition.  It does not pertain to desktop software.  You are posting from Home and Business.  There is a fee for e-filing state returns when you use desktop software. You get the program to PREPARE state returns, but e-filing a state return is not free.  You can avoid the e-file fee by printing and mailing the state return.