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New Member
posted Oct 17, 2020 10:16:51 AM

Waiting for return

I thought my return was file in April. I learned yesterday there must have been some mistake. I need immediate assistance. who can I call?

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2 Replies
Level 15
Oct 17, 2020 10:48:07 AM

What kind of mistake?   

 

What does the status say?


You can check your TurboTax filing status here:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

You can check the IRS Where's My Refund website:
https://www.irs.gov/Refunds

Level 15
Oct 17, 2020 10:52:36 PM

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds          

 

Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.