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Level 2
posted Feb 5, 2022 11:39:05 AM

w2g's

when entering w2g's, each w2g takes longer to input data, 23rd one takes about 5 minutes to complete,

read on line other have same issue on mac computer

0 5 510
5 Replies
Intuit Alumni
Feb 5, 2022 3:41:34 PM

@rvsz9946

 

We need more information to assist you further.  Are you using the Online or Desktop version?  

 

Level 2
Feb 6, 2022 7:18:45 AM

Using Mac Monterey OS 12.2 Desktop.  All others entries work ok .

Intuit Alumni
Feb 6, 2022 10:20:56 AM

Please follow the steps here to update the Turbo Tax software. 

 

If you still have the issue after performing the update, please comment and let us know. 

Level 2
Feb 6, 2022 2:27:40 PM

Apple software is up to date 12.2 and Turbotax is also up to date.  Still same issue but gets slower with each entry

Intuit Alumni
Feb 6, 2022 4:22:24 PM

Have you tried clearing your cache and refreshing? This may help. Assistance with doing so has been provided by clicking here.