I am trying to file my tax return with box 14 on my W2 stating the following:
PRETAX $11,000
I looked at my last pay and the amounts consists of pretax employee benefits (health insurance, vison, etc.) I tried to use "other not listed" as the drop down box as I have in all years past and it keeps giving me an error when I go to the federal review. I am filing in NY as well. There are no other options that fit and the ones that would give me the error during review. I am not sure how to get this to go through. Is there an error right now in the software? Help!?
There are no known errors regarding this issue. Make sure that all three boxes for line 14 have entries for your W-2.
"Other - not classified" is the correct "Category" to use.
If you have added any additional boxes to item 14 and they are blank, delete them.
In general, Box 14 contains informational items that don't affect your taxes. Turbo Tax will determine if your Box 14 item affects your taxes.
TurboTax may be just asking you to review the entry, and if that is the case you can just indicate that the entry is correct.
You should be able to continue on through your screens to your final review page. If it gives you an error code during final review you can come back here and indicate what your error message is so we can look into it further and resolve your issue.
Your can try clearing your cache and cookies, and you can also try deleting and reentering your Form W-2.
Click here for additional information on Box 14 of your Form W-2.
Getting the same problem. Wants me to report my Pretax Health category as 414 instead of other. Very annoying.
WRONG! The program won't accept other in the review. It wants to change my pretax health to "414" instead of "Other" Won't let me efile because of this.
kbiagiotti:
You say your W-2 has "PRETAX $11,000 ". Where does this appear on your W-2? Does it appear on Box 14?
Then you say that when you choose "Other not listed" as the Category, you get an error in the Federal Review. What is the error?
Robb315:
Who wants you to report your Pretax Health category as 414 instead of other? TurboTax? What is the exact message, and where does this message appear?
Yes. TurboTax wants me to change the category from other to 414. Just spent an hour on the phone with support and they couldn’t figure it out either.
Yes, but WHAT is the error?
And WHEN does TurboTax want you to change the category to 414? When you are entering the W-2? I don't recognize this description.
And also, WHERE does the "PRETAX $11,000 " appear? We need your help in answering our questions.
I just jumped on the other guys thread. Mine says pretax health $2971 and I selected category ‘other’ The review after federal and the review right before it goes to file, comes up with ‘one detail to review’. That is where it wants me to change the category to 414. Says “NYS won’t allow description selected for the NY public employee retirement contribution code entered. To efile successfully you must choose either ‘NY IRC 414h subjected to ny tax’ or ‘NY IRC 414h ny tax exempt’ from the picklist.
I tried deleting the W2 and I was still getting the error when I went to the review tab. I am still getting that this is an error but I can try and transmit the return still. I'm just not sure if it's going to bounce back for NY when I do. I will post an update once I click submit.
It appears in box 14. It's made up of pre tax health items paid. I tried to submit but it keeps coming back. I'm debating if I should just delete the line entirely and file since it doesn't make a difference on the refund.
I looked it up and it's related to pensions so I agree that would make no sense if ours is related to health. I was hoping it was a bug that would be fixed with an updated but doesn't look like it so far.
It won’t let you efile NYS with this error I found on mine. I think it makes you print and send it in. Something has changed from last year because all of my box 14 items are the same and it worked then.
I wonder if I wait a couple days if it's something that will be fixed so we can efile. I looked back at my previous years and they all have the same description too. So aggravating
I called customer service and screen shared my return on the computer with them. Was on the phone an hour. Couldn’t figure anything out and they had no idea why it was happening.
I responded to the experts in this message so I'm hoping that someone has an answer... 🤞🏻🤞🏻
Unfortunately we haven't any any luck on this and there is no resolution yet. Hoping for an update
Please let me know if something can be done to fix this. I tried all that you mentioned with no luck and it will not allow me to efile.
Try going to page one of the thread. Nothing helpful yet
@LindaS5247 do you have any other options? I cannot efile until this error gets fixed. The system will not allow me to note it as the other - not classified drop down option and it does not like the description of pretax that is on my W2. I know it is for pretax health benefits so none of other other drop downs would work, especially the one that mentions pensions.
SAME PROBLEM - THIS IS BOKE FOR ME TOO! PLEASE FIX IT!
I am getting same issue. It will not allow you to move forward. The error message is:
Box 14 Identification: - NYS does not allow the description selected for the NY public employee retirement contribution code (ERS, NYRET, RET, NYSERS). To e-file successfully you must choose either "NY IRC 414H Subject to NY tax' or "NY IRC 414H NY tax exempt' from the picklsit.
I am not even a public employee. It is also for Health Insurance
I am having the exact same problem. This box 14 has always been tricky in TurboTax (ie. what category do you pick?). I was previously told, last year, to pick ¨Other." Now it keeps kicking back and instructing to choose a NY State 414H category when I am not a public employee. This is a TurboTax error and they need to fix it!!!!!