☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 11, 2025 10:51:13 AM

W-2 Box 11 glitch again?

I saw a discussion for 2023 Tax year titled "W-2 box 11 glitch".  It seems this issue has not been fixed in the 2024 software, as I am having the same issue now for 2024 return: 

 

I entered info correctly for W-2.

Have non qualified 457 plan disbursement income and entered amount in Box 11.

Got an error message:

"Nonqualified distribution (State amount) – The amount of Sect. 457 state distributions does not match with the amount of Sect. 457 distribution reported on the federal return. Adjust the state entries as needed."

I double-checked the entries and everything was correct.

 

Tired rounding the numbers (as suggested by the 2023 TurboTax users in this topic), but didn't work.

0 1 1695
1 Replies
Expert Alumni
Mar 11, 2025 11:03:05 AM

Try deleting the W-2 and re-entering it again. 

 

To delete a Form from your return, please follow the instructions on the links below
 

How to Delete a Form on TurboTax Online

 

How to Delete a Form on TurboTax Desktop

 

Before you do that make sure that your software is up to date. follow the guidelines below before you delete the form.

 

If you are using TurboTax Online

  • Check ‌your browser's settings. (Clear your Cache and Cookies)
  • Check on your internet connection
  • Try using a different web browser

If you are using TurboTax Desktop

  • Make sure the software is updated. 
  • If you haven't rebooted your computer, please do
  • Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. 

** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you do not have access to a computer, switch to a web browser within your phone or tablet, and sign in from there.