If you requested a verification code from us within the last few hours, rest assured we’ve sent it and it’s on its way to you.
However, sometimes email providers hold emails they think are spam, only to release them as long as 48 hours later.
Don’t try to get a new code too soon, it will invalidate the old code and you’ll end up waiting longer.
TROUBLESHOOTING:
I didn't get a code:
If you didn’t get a code, check that you have the correct email listed in your account:
I still didn't get a code:
Unfortunately, some providers can take as along as 48 hours to release emails they consider spam, or they may experience system-wide outages that cause delays.
The code I got isn’t working:
TEXT
If you're not receiving your code via text, make sure you have a current phone number listed in your TurboTax account. Here's how:
I can’t log in to my TurboTax account
@annembry103 Can you please clarify your question so that we can assist you?
@Dbauer57 wrote:
How do I verify my email.I can’t e file till I verify it
See this TurboTax support FAQ for this issue - https://ttlc.intuit.com/community/electronic-filing/help/why-am-i-being-asked-for-my-email-before-i-can-checkout/00/2425218