Validation Failed error

I cannot e-file and transmit my 2024 returns. I have tried updating all software but I still see this error. No customer support at Turbo tax is able to help? What is the fix for this?

577

Expert Alumni

Feb 18, 2025 2:19:27 PM

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

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Validation Failed error