Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 18, 2024 1:39:35 PM

Using my Amazon License Key

I purchased the Federal + State software on Amazon and have a license key.  I downloaded the software and logged in using my account information from last year.  After answering the first question, it asked me what product I wanted to buy.  It said I wouldn't be charged until later, but I already purchased the product on Amazon.  At what point do I enter by license key that I purchased from Amazon?

Thank you.

0 3 765
3 Replies
Expert Alumni
Jan 19, 2024 9:14:19 AM

Follow these instructions to download TurboTax to your machine.  

  

If you are unable to install it on your machine following the above instructions, then you would need to contact product support to further assist you as we are unable to issue codes in the community.  

New Member
Jan 19, 2024 3:49:50 PM

Thanks for your response.  However, I did not have any trouble installing Turbo Tax on my laptop using the link from Amazon.  My problem is that Turbo Tax is asking me which product I want to purchase.  I already purchased the Federal + State software from Amazon.  I need to enter my license key that I received from Amazon.  How do I do that.  TIA

Expert Alumni
Jan 22, 2024 9:46:26 AM