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New Member
posted Apr 12, 2024 3:19:00 AM

Use cd activation on download

can I use my cd activation code on a new computer download after I already activated the cd version on a different computer?

0 2 1996
2 Replies
Expert Alumni
Apr 17, 2024 7:05:59 AM

I would think so. If  you have problems, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 15
Apr 17, 2024 9:22:55 AM

There is this FAQ that says NO.  But it might be old now that  you have to sign into your account even with the CD this year.

 

See this FAQ. It says....you can download your software directly from TurboTax. But, keep in mind, you can't use both the CD and the download — you must use one or the other.
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450


Another user posted this. If you have a computer with a CD drive or know someone, you can try copying the CD to a USB flash drive and use that to install the program.