... This is amazing and shameful! TurboTax prefers to let its customers struggle on their own to figure out TurboTax code failures and tax calculation errors. No wonder there is so much frustration expressed on the Community forums. Next time I receive an email from Intuit/TurboTax or its CEO / management about how great customer service is...
Check the thread on Form 2210 among others. Anyway, why TurboTax is not posting Release Notes with list of fixes and still known issues remaining to be fixed as it used to do in the good past. Release Notes would indicate there is a good QA and release control process in place among others. Use to be a standard! Thanks for asking.
TurboTax is aware of errors related to calculating underpayment penalties on Form 2210. The problem has been reported and is under investigation. Taxpayers can continue to efile with the option of deleting the form and allowing the IRS to calculate any underpayment penalty for you.
How to delete a form in TurboTax CD/Download software
How to delete a form in TurboTax Online
@MichelleLO wrote:TurboTax no longer publishes release notes.
Why do I see a post from 2020 where a Community Manager is saying they will?
and
Release notes create transparency and visibility into what is changing - and are VERY common practice - why is Intuit no longer posting release notes?
I also like having release notes. They can explain why something is different after the update--like amount owed/refund, which a friend just noticed.
Known issues helps determine if I can file or if I should wait for an update.
THIS IS UNACCEPTABLE INTUIT!
Maybe the people that bought Quicken from Intuit should be contracted to maintain TT. Quicken has a Release Notes in the software that is EXCELLENT. My refund recently changed after an update and there is nothing telling me why I should have expected this. I figured it out but transparency of changes is total bull**bleep**.