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posted Feb 22, 2025 1:41:49 PM

Unsuccessful scan of QR code

I recently purchased TT at Costco. For first time no CD. I was handled envelope with QR code. I tried to take a photo with iPhone but iPhone cannot focus on code. Instead it focuses on the numbers next to it (SKU number among them). It fails to open any webpage. Should be a simple process with QR code, but it's not. Help!

0 2 1685
2 Replies
Level 15
Feb 22, 2025 1:54:14 PM

Never heard of doing anything with the QR code?  Did you get the 16 digit License Code?   You know you can only install it on a full Windows or Mac computer, not a phone or device.

Go here to download and install it.

How to install the Desktop Download program

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

Level 15
Feb 22, 2025 1:58:43 PM

If you want a CD you can now buy an install CD for $10 AFTER you buy the download and License Code for the version you want. That’s if you don’t want to use the download method or want to reinstall or install it another computer.

TurboTax® Desktop 2024-2025 | Tax Software Download