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Level 1
posted Jul 8, 2020 12:19:25 PM

unable to update

I tried to download the Premier 2019 Mac version to my Mac Air Book. After I though my download was finished. However when 

I clicked on the app, it said We recommend these update. After I clicked Install update, it said Update Error!. The only click I could do here is Cancel Update and the app closed itself. My operating 

system

 is macOSHigh 

Sierra

 10.13.6, 4 GB memory, should work. Please help!

0 1 701
1 Best answer
Level 1
Jul 8, 2020 1:11:58 PM

SOLVED, switched from WiFi to broadband and it went through.

1 Replies
Level 1
Jul 8, 2020 1:11:58 PM

SOLVED, switched from WiFi to broadband and it went through.