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Returning Member
posted Feb 1, 2020 7:47:43 PM

Unable to transmit returns, need secure connection

I have completed my taxes and am ready to e-file my federal return using TTX on Windows 10. When I try to transmit my return I receive a message stating "unable to transmit your returns" and says I need a secure connection. I have tried to follow the FAQ provided with the message but had no luck. Is there any help for this? I contacted customer service and they said that it was due to heavy loads of users transmitting returns and to try again later during non-peak hours... That seems like a crap answer and will not resolve anything... Any help???

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1 Replies
Not applicable
Feb 1, 2020 8:50:10 PM

There are various reasons you received this error when trying to transmit your return. See our FAQ on how to resolve Transmitting your return.