I am using a download bought through Amazon. I have been unable to get past the installation process as TT is telling me that I have "hit a snag" so that I cannot actually install and activate TT. I have done everything the instructions have told me to do -- deactivated antivirus software and Windows Defender, added TT to trusted sites, updated Windows, reinstalled, cleared the cache, checked administrator rights. Is this a Windows 11 incompatability? What workaround can I expect. I really don't want to leave TT and go to another software company.