I'm a long time TurboTax user. I'm using 2025 Deluxe (desktop). When I try to import my 1099 data from Fidelity, I get a message in my browser that says "Success! We got your tax data. You can now return to TurboTax" but when I go back to TT, the data is not there. I spoke to a support person on the phone and he said it was a known problem that they were working on. Meantime he suggested trying a different browser, which I did but had same problem. Is everyone having this problem?
Yes, it IS a browser permissions thing.
I had the same problem the first time I attempted to download Fidelity.
...even though it said Success...but nothing there
You need to allow intuit access to your devices...
One of the following discussions should help you
Reset browser/device permission is described here
Solved: Re: Importing Brokerage data does not work
and here
Solved: Re: vanguard brokerage update is available from Vanguard but not on turbo tax
Changing the browser setting to allow Local Network Access worked. Thanks for your help! I wish the Intuit support people knew this fix.