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Level 2
posted Feb 21, 2021 3:35:48 PM

Turn off badges

Hi, I don’t wanna get notified for ike I posted 5 responses. I wish TurboTax would allow customers to turn off this  community engagement system. Anybody know how to do it? I don’t see any options for opting out of badge notification emails. Thanks! ✨

3 5 1610
5 Replies
Level 2
Feb 21, 2021 3:37:49 PM

Oops found it 😊

Level 3
Mar 20, 2021 9:33:05 AM

Yeah, I found it too. There's a section for Email Notifications under our Profiles. Under that, there's an item called "Badges I earn".  I have 'NEVER' selected from the dropdown box. Apparently that means 'Never mind what the user wants, we're gonna email you these badges anyway', because I still get them. And yeah, I saved the profile -- about two months ago.

Level 2
Oct 8, 2021 12:43:24 PM

I have Badges turned-off in my Notification settings, but they still clutter-up my Notification feed.  Is there really no way to turn-off this noise and clutter?!

Level 15
Oct 8, 2021 1:04:56 PM

@RickG_123 wrote:

I have Badges turned-off in my Notification settings, but they still clutter-up my Notification feed.  Is there really no way to turn-off this noise and clutter?!

Under Subscriptions & Notifications>Notification Settings>Email Notifications>Badges I earn

You have selected Never and then clicked on Save?

 

Level 2
Oct 12, 2021 5:52:01 PM

Yes, I had made that setting and saved it, but they're still showing up in my Notification feed (bell symbol in the upper-right corner of the page when logged-in).