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New Member
posted May 15, 2021 11:43:43 PM

Turbotax Won't Transmit Returns

I'm trying to E-file a federal tax return and a state tax return (using Turbotax Deluxe download). When I click on 'Transmit Returns Now,' a 'Transmitting Return' message pops up. However, Turbotax never gets through the 'Transmitting Return' stage; it just hangs. I've done this many times. Very buggy; very frustrating. Any idea about how to get around this problem/bug?

0 6 1983
6 Replies
Expert Alumni
May 16, 2021 5:45:29 AM

Try deleting your cookies, clearing your cache and rebooting. If that doesn't work, use a different web browser. See the following:

 

New Member
May 16, 2021 2:58:41 PM

Thanks. But this doesn't apply to my situation, i.e., I'm using the download/desktop version of Turbotax (not the online/web version of Turbotax).

Level 15
May 16, 2021 3:35:05 PM

right now, everyone who waited till the last minute  is TRANSMITTING.

Try again in the wee hour of the morning.

New Member
May 16, 2021 5:46:55 PM

Thx. I pretty much always file this late. In using TurboTax for more than two decades, this has never happened. Thx again. 

New Member
Jun 29, 2022 9:16:22 PM

I am experiencing similar bug. I got the federal transmitted but the state keeps crashing. I can't even print or save as pdf. How did you fix this?

Level 15
Jun 30, 2022 4:18:08 AM

Please contact support via phone for assistance with this situation ... contact details can be found here