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Level 2
posted Feb 5, 2022 3:25:47 PM

turbotax W2 import bug?

Just want to report what appears to be a bug.  Using version 2021.r15.074 and was attempting to enter a w2 and got an error saying the import function was not available and try back the next day. (paraphrased the message but that's basically what it said) and then would not let me continue to manually enter the W2 as I had intended to do anyway.  The software should allow me to enter manually and not stop.  The workaround I discovered is to switch to form mode and fill in the form manually then it worked.

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1 Replies
Intuit Alumni
Feb 5, 2022 4:22:25 PM

We apologize for the inconvenience you experienced. Thank you for providing the workaround you were able to do in order to get the information entered.