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New Member
posted Feb 4, 2026 7:19:49 AM

Turbotax refund

Purchased turbotax premier Desktop Edition for my Ipad through 

Amazon on Jan29 only to discover that it will not run on Ipad. Can I get a refund or credit toward Mobile edition?

0 2 683
2 Replies
Level 15
Feb 4, 2026 7:29:34 AM

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

Level 15
Feb 4, 2026 7:29:53 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm