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New Member
posted Jun 3, 2019 12:36:19 PM

Turbotax online

My TurboTax Deluxe 2017 recently arrived and I tried to install it as usual on my Mac Book Pro.   But I got the message that I need Max OS X 10.11, and I only have OS X 10.9.5.   But I also got a message saying that I could run TurboTax online.   How do I do that, please?   (I've already paid for it, so don't want to pay twice!)  Best regards,  Jim Wilkes, Ann Arbor..

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1 Replies
Level 15
Jun 3, 2019 12:36:20 PM

If your system cannot run the downloaded version then you can ask for a refund ...

The unconditional 60-day money-back guarantee only applies to TurboTax CD/Download products.

System requirements for downloaded version:

https://ttlc.intuit.com/questions/1899173-turbotax-for-mac-minimum-system-requirements


And you can certainly use the online version ... choose your product here : 

https://turbotax.intuit.com/personal-taxes/online/