Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 2, 2025 6:31:23 AM

turbotax makes mistakes e

the program listed the amt. I owe on the start page and cover letter.... didn't realize that last page on the amt. owed is different... now IRS is charging me interest and penalties because I paid what they said to mail in...not amt. listed owed on the last page   can't access the guarantee turbotax promises 

0 2 1600
2 Replies
Level 15
Oct 2, 2025 8:02:44 AM

the 1040-V voucher tells you the amount to mail in.

If TurboTax subtracts your State refund from your Federal owed, to get a net effect, this confuses many.

This error on your part is not covered by any accuracy guarantee.

Level 15
Oct 2, 2025 8:14:49 AM

The federal cover letter should show the tax due for federal.  Were you looking at the state cover letter?  It also shows 4 quarterly estimated payments 1040ES slips for NEXT year.  Those are optional to pay.  Did you maybe just pay one of those?  There is also a 1040-Voucher for the Tax Due.  Did you send in the 1040-V voucher or just one of the 1040-ES slips?  If you sent in a payment with a 1040ES slip it was applied to next  year and not this year.