Turbotax for Windows. Installation error.

I'm trying to install Turbotax 2023 on Windows 11.

I am an administrator for my PC. I ran the installation package using "Run as administrator."

I receive 2 errors and cannot progress.

Errors:

"Error writing to file: C:\Windows\Fonts\wfonts.key. Verify that you have access to that directory."

and

"Error writing to file: C:\Windows\fonts\QT2_B.TTF"

I have access to the folder.

I ran the Intuit permissions fix tool.

What else can I do to install the product?

601

Level 15

Nov 25, 2023 10:43:52 AM

I will page @dmertz

Level 15

Nov 25, 2023 11:07:18 AM

I'm not familiar enough with modifying permissions and installing fonts to be able to comment.

Level 15

Nov 25, 2023 11:12:39 AM

You may have to contact Support on Monday, @cannont1

Returning Member

Nov 28, 2023 6:57:43 AM

The problem was a larger issue with the Windows installation. I had to "reset" Windows back to a clean slate and it works fine now.