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Level 1
posted Feb 17, 2025 2:10:24 PM

Turbotax Desktop 2024 Error 70001

I receive this error when trying to launch the program. I have tried uninstalling and reinstalling several times as well as running as system admin and adding as a trusted site. I have used the product for several years without any issues.

 

The install did not ask for my license code. Is it possible somehow it thinks I am running an online version? 

 

0 4 2230
4 Replies
Expert Alumni
Feb 17, 2025 2:20:16 PM

Error 70001 usually means the system believes that it already has TurboTax running on it.  You should definitely uninstall, restart your computer, and then re-install the software.  If that doesn't help here are some troubleshooting tips.

 

@laurab142 

Level 1
Feb 23, 2025 1:41:47 PM

None of the recommended solutions worked. 

Expert Alumni
Feb 25, 2025 11:07:12 AM

 

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 2
Apr 19, 2025 10:09:32 AM

TurboTax Customer Service DID NOT RESPOND or RESOLVE the issue!

 

Please post a solution!