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Returning Member
posted Apr 5, 2020 7:10:04 PM

Turbo Visa Debit Card

What can I do to qualify for Turbo Visa Debit Card?  I saw on “FAQ” the two reasons for it to usually disqualify someone, but doesn’t seem to apply.  I was little confused on the second reason.  Can you qualify for the card if using the free version on the Turbo tax app?  Would it possibly disqualify me if I requested my card be sent to an address  different from the one on my W2’s?  I tried calling the card company directly but they ask for my card number, which I did not qualify for, when no card number is entered, the call is disconnected.  Please help!!! 

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3 Replies
Intuit Alumni
Apr 6, 2020 7:10:10 PM

Please see this Turbo Tax FAQ for more information.

Why can't I get a Turbo® Visa® Debit Card?

https://ttlc.intuit.com/community/refunds/help/why-can-t-i-get-a-turbo-prepaid-visa-card/00/27308

Level 3
Apr 14, 2020 1:23:22 PM

I cant check my app. To see if I got my money. It's been saying  app is down 2 days now. I want to know if I have my stimulas money

Expert Alumni
Apr 14, 2020 5:24:56 PM

The IRS website should be up in a couple of days.

 

The IRS is preparing Websites to update information and check your filing status.  It is expected to be completed in mid-April.

 

Please read what it says on the right hand side where it says “Filers: Get Your Payment”

Get Your Payment Status