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Level 1
posted Dec 14, 2024 7:40:45 AM

Turbo Tax suddenly will not open

Running Windows 11 home (not in S mode) and program operated fine until yesterday. Now when I open I see splash screen then error report screen. Turbotax tech support could not solve problem. 

1 1 6455
1 Replies
Level 1
Dec 16, 2024 11:53:28 AM

While waiting for Intuit tech support to get back to me on open ticket I tried reinstalling Visual C++ and it now works. Link is at:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version