Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 15, 2020 7:27:06 AM

Turbo Tax license code

I bought turbo tax and put my code in to activate it and it works. Not sure what is going on, If after my computer does update or when I submit taxes, I had to put my code in three times now over the past few weeks on the same computer. 

2 4 1291
4 Replies
New Member
Mar 2, 2020 7:49:04 PM

This is not how its suppose to work, and for each time you use the license code, Turbotax is recording it as though you've used one of your activation's on a different computer. You need to call Turbotax to report what happened and hope they give you credit for the unused activation.

Expert Alumni
Mar 3, 2020 10:08:32 AM
Returning Member
Mar 18, 2021 1:19:45 PM

My turbo tax will not let me purchase the audit protection !!

Expert Alumni
Mar 18, 2021 2:01:57 PM

@mjwcolpack If you are having difficulty purchasing Audit Defense upon filing, you may do so afterwards here. I am also including the normal steps for purchasing while filing just for reference: Purchasing Audit Defense.