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posted Jun 15, 2020 6:21:49 AM

Turbo card

My turbo card was stolen I reported it I talked to customer service they said they would send a new card than transferred me to the fraud department and than I was diconnected. I tried to call back but their message said I could never have another account with them and disconnected me . So I called again to no avail it continues to disconnect me how do I get my remaining balance e that is on my account

 

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1 Replies
Employee Tax Expert
Jun 15, 2020 2:24:58 PM

Unfortunately, as this is a public forum, we cannot assist you with your personal account.

 

Please see the following link for additional assistance.  This would be the best way to contact us and obtain assistance to ensure you are able to access your remaining balance on your card.

 

Info from TurboTax for Debit Card