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Level 1
posted Mar 8, 2022 10:23:50 AM

TT Deluxe 2021 will not save the document I am creating.

0 3 978
3 Best answers
Employee Tax Expert
Mar 8, 2022 10:36:35 AM

Please clarify what you are trying to do?

  • What document are you trying to create?
  • Where are you entering the information in the TurboTax program?
  • Do you have the Online, or Desktop / CD version of TurboTax?
  • Are you working on 2021?

Level 15
Mar 8, 2022 10:37:00 AM

You night be trying to save it to a protected directory.....or you might not have write permission if you logged into your computer as a guest.

 

Try saving the tax return to your Desktop and see if it shows up there.

______________________

Some subtle differences can also occur if you are using a MAC vs a Windows computer...so it sometimes helps a lot to indicate which computer type you are using.

 

Level 1
Mar 8, 2022 10:45:42 AM

I am creating a Return with TT 2021Deluxe loaded from a CD. It will not save the File with SAVE or SAVE AS.

3 Replies
Employee Tax Expert
Mar 8, 2022 10:36:35 AM

Please clarify what you are trying to do?

  • What document are you trying to create?
  • Where are you entering the information in the TurboTax program?
  • Do you have the Online, or Desktop / CD version of TurboTax?
  • Are you working on 2021?

Level 15
Mar 8, 2022 10:37:00 AM

You night be trying to save it to a protected directory.....or you might not have write permission if you logged into your computer as a guest.

 

Try saving the tax return to your Desktop and see if it shows up there.

______________________

Some subtle differences can also occur if you are using a MAC vs a Windows computer...so it sometimes helps a lot to indicate which computer type you are using.

 

Level 1
Mar 8, 2022 10:45:42 AM

I am creating a Return with TT 2021Deluxe loaded from a CD. It will not save the File with SAVE or SAVE AS.