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Level 4
posted Apr 13, 2025 7:16:34 PM

TT Bug under Deductions and Credits / Estimated

There appears to be an infinite loop (bug) in TT.

I entered that I paid $0 in 2024 estimated taxes. TT prompts me to enter 2024 estimated state taxes (I live in Florida - no state income tax) so I entered 0 on this screen. Then I am asked if I paid 2024 local tax - I enter No. On the next screen TT asks How much of your 2023 estimated state taxes did you pay in 2024?

TT will not let me leave this screen - I tried using the trash can to delete and also entering 0 for Florida.
TT continually redisplays this screen,

How do I correct this?

0 1 718
1 Replies
Expert Alumni
Apr 14, 2025 8:45:44 PM

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

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