Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 6, 2024 4:27:01 PM

TT 2023 Desktop version

I am using the TT 2023 desktop Premier version. It asks me to create an online account to activate the software.

Do I have to use the same online account when I e-file my return?

Also for state e-file I usually get asked to pay more $ and for that can I use a separate account to bill onto the credit card?

Lastly, if I e-file my return either state or federal is it stored online in the account used the activate the software or the account used to file the return?

I want to keep my tax files fully offline, and I want to ensure that if I use desktop it will continue to be that way, irrespective of if I efile or not. Can someone confirm this please?

Thanks!

0 1 112
1 Replies
Expert Alumni
Feb 9, 2024 10:16:01 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service