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New Member
posted Feb 3, 2026 10:37:42 AM

Trying to upload documents

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1 Replies
Employee Tax Expert
Feb 3, 2026 10:45:33 AM

Log out of the website and clear your computers cache and cookies. Log back in and try again.

 

Make sure the documents you are trying to upload are supported file types. You can also try accessing the software through a different browser.

 

How to clear your cache