Transmitting returns

I transmitted my returns and they were rejected because I did not address a 1095 form. I went in and fixed the error and went back to transmit forms. It says "Transmitting" for a few seconds then the program just closes. When I check the status it still says rejected. I went to the IRS website and they have no record of my returns. How do I fix this so I can transmit my returns.

1263

Employee Tax Expert

Jan 25, 2026 1:21:09 PM

Before you retransmit the return, try these options to fix the issue you are having:

If you are using TurboTax Online

Check ‌your browser's settings. (Clear your Cache and Cookies)
Check your internet connection
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If you are using TurboTax Desktop

Make sure the software is updated.
If you haven't rebooted your computer, please do.
Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.

** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you don't have access to a computer, switch to a web browser within your phone or tablet, and sign in from there.

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Transmitting returns