New Member

posted Dec 10, 2025 9:49:39 AM

This license code is already linked to another account.

I downloaded the turbotax 2025, created an Intuit account, enter the activation code and got this error message. This license code is already linked to another account.

I tried to uninstall, download and reinstall and got the same message.

I only have one desktop computer

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1 Replies

Level 15

Dec 10, 2025 9:56:14 AM

You will have to contact TurboTax support for assistance with this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm