Which tax year?
If 2019 desktop software...the TTX validation service appears to be shut down for that year. They aren't supporting 2019 anymore.
The 2020, 2021,2022 desktop installations are still working (I installed those on a new laptop last week).
2023 should also work, but I won't try that myself for another month or two,
Hi I just installed 2020 TurboTax. The download site let me enter the license code to get the install files. But the Activate button fails with "error with validating" as above. Is there another way to activate the software?
btw, it's a new purchase for us, it was in a new, sealed box...
That should work OK...but the software folks may have been messing with the license code system this past week.
Try calling Customer Support today (not sure if the T-Day holiday has them shut down today or not)....or Monday for sure:
You clearly are an expert Steam! I am moving to a laptop, and I still have 2019 Bursiness running on my desktop, and I am going to wipe the drive once I get everything transferred, so I do not need my license to work on the desktop once it works on the laptop, is there a way to transfer the already validated license over to the laptop? Thanks!
@Paystar5000 Sorry no. You probably won't be able to install the 2019 program again anywhere and activate it. Why do you need to use the 2019 program still? Save your return as a pdf file with all the worksheets.
Did you ever get a decent answer to this issue? I was able to download the S/W from TT using my License Code but the same code throws the exact same error when entered for Activate TurboTax Button. This is a new (never been used) install and I have tried copy/paste/typing several times. Trying to contact CS through the maze has proven unproductive. NOTE: This is TT Deluxe 2020 Activation screen on Win 11.
I finally got a support rep who was able to understand the problem. Yesterday (28 Dec 23) she was able to use my info & code to generate a new "sale" with a new activation code. I copied the new activation code and pasted it into the activation input field and Wham Bam, Thank You Ma'am - I am up and running. She says they only support 3 years of product, so if the person you get on the phone doesn't understand, ask for an escalation. The number I called is [phone number removed] - 1st fellow was eager to help but was uncomfortable trying to bypass the system in place. Turns out my activation code got changed to include a lower-case letter, but the input field (for ALL Intuit products!) forces everything to upper-case. The new code worked immediately!
well, if 8 hundred had 446 chickens they would probably sell 8848 eggs...
I called them back and just like you said, they gave me a new code for 2020 Business and it activated immediately. It appears that my previous problem with the 2019 Business install is not as easy of a fix. Is there a way to copy the activation file/registry entry/etc from the machine that has been authorized to the new machine?
TurboTax software can be installed, authenticated, and activated on up to 5 different computers you OWN per the TurboTax Desktop Software End User License Agreement.
You can download your software to the other computer, click to install, then enter your License number.
That is EXACTLY what happened to my 2019 Turbo Tax file. In updating to Windows 11 on my new Laptop, the TT code ends in little z, not Z as in the CD. No way to change it. You must call support to help activate your TT 2019 program...
I need help on the software installation
Error code 630
Check that you're entering the code exactly as it appears on your CD insert or copy and paste it directly from your Downloads.
If you receive an error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the maximum number of times, and therefore can’t be used to install the software on another computer. TurboTax can be installed on up to five computers using the same license code.
If you receive either one of these errors, wait a few minutes and re-enter your license code.
Error code 630: All the available activations for that code have been used.
If you’re still having trouble with your code, Contact us.
This FAQ will provide you with the steps to contact an agent.
If you’re still having trouble with your code, Contact us.
This FAQ will provide you with the steps to contact an agent.
There is NO FIX for TT2019. According to all my calls to Intuit, this is NO LONGER supported. They said they were sorry. That’s it. They only support current year plus past 3 years. So their ads currently running on TV, saying they support the 7 years IRS can audit, if you’re locked out of 2019 and earlier years, that’s tuff. IRS will have to supply you the forms. I WAS SHOCKED AT ALL THIS. So just remember, next time you upgrade to a new windows system, you’ll only get support for 3 past years, NOT ALL the others you try to import.
Btw, looking for a better tax system now. Intuit will do the same to TurboTax fees as they did to Quickbooks. I can’t wait to see what they’ll charge next year. And you will have to buy it directly from Intuit. Not from any other supplier.
It is not true that you can only buy TurboTax directly from Intuit. I've been buying it for years from Amazon, and the discounts there are much better. Right now TurboTax Premier is selling at a 43% discount on Amazon.
I have TurboTax Premier 2019 installed on my Windows 10 computer and when I replaced my printer I was forced to re-activate, but hit a wall with the same Error code 630. It seems that TurboTax was scanning my computer for all external drives and my old printer had a USB port that showed up as drive letter E. So when it could not find it since the new printer did not have this, it assumed I was installing on a new computer and required a new activation. It's not really a problem, since I've saved my tax return as a PDF file, but kind of lame when you think about it. I was able to re-activate TurboTax Premier 2020, but no doubt Intuit will eventually stop supporting that year.