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New Member
posted Feb 3, 2020 5:15:41 PM

The Return download does not work

Hi,

 

I hope you are doing well.  When I download and open the return it saves as an unreadable text file.  This happens even when I choose the PDF download.  How do I save my return in a readable format?

 

All The Best,

 

Tom

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1 Replies
Level 15
Feb 6, 2020 3:56:52 PM

Yes.....that's an EDGE browser issue.


For some reason, EDGE downloads "some" PDF files with a ".txt" extension.


IT really is a PDF file, so just change the .txt to .pdf   and it should open normally  (if you haven't mucked with the file when you did open it)

OR

Download the PDF using a different browser.