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New Member
posted Mar 8, 2025 9:23:43 AM

The license code you entered is not valid. Error code: 606

Recently bought bought a TurboTax license at Costco, when trying to activate the software I'm getting the error using the license code.

0 4 2921
4 Replies
New Member
Mar 8, 2025 9:34:30 AM

This happened to me last year, and I took it back to Costco.  They gave me a new license.  They said they don't normally do this, but I have been a long term Costco customer without issue, so they did replace it.

Expert Alumni
Mar 9, 2025 9:57:14 AM

Error code 606 means the code you are entering is invalid. It can be because one digit (or more) is incorrected or you are trying to enter a Code for TurboTax Online in a Desktop software (or vice versa). The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. 
 

Contact TurboTax Customer support for additional support
 

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New Member
Apr 6, 2025 11:38:56 AM

I bought my turbotax at Walmart and I am entering the licence code I received in the package and I have checked it 3 or 4 times to make sure it is entered correctly, what should I do !!

Expert Alumni
Apr 8, 2025 10:05:47 AM

I would take it back to Walmart and do an exchange.