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New Member
posted Apr 18, 2023 8:27:21 AM

Technical issues wont advance to save and file

takes banking info but keeps returning to the banking page

0 2 275
2 Replies
Expert Alumni
Apr 18, 2023 8:40:40 AM

Here are some suggestions:

  1. Please clear your cookies and your cache
  2. Restart your computer.
  3. If that doesn't work, open TurboTax and try a different web browser. 

New Member
Apr 20, 2023 11:03:40 AM

Did not correct problem. Even speaking with an agent at the Turbo Tax site could not solve the issue. He recommended test I just use having the refund sent by check. While it was not how I like to do it, he had no other solutions. He mentioned that others were having this problem and no other solution was available.