After working on my taxes for 2 days 3/25 and 3/26 I came back to finish 4/15 and it will not open the .tax2021 file. I am using a windows 10 PC that was updated 3 days ago and Turbo Tax Home & Business also updates to the newest version today. I am able to open 2 other .tax2021 file I had worked on for my kids. They both show in the Continue your 2021 tax return window while my return file does not.
Have you tried to run a search on your computer for your tax file? If not, please try the steps in the below TurboTax help article to locate your tax data file.
Yes, I ran a search and know exactly where the file is. When I open it, it is just blank.
Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.
What is the TurboTax phone number?
Please try this workaround from dana-utz in the community. @OCFishGuy
https://ttlc.intuit.com/community/taxes/discussion/file-won-t-open/00/2548017