Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 4, 2020 11:01:15 AM

Tax Year Prior to 2020: Verification code not working

0 13 4289
13 Replies
New Member
Mar 5, 2020 8:15:12 AM

code not working how to get it to work??

Expert Alumni
Mar 5, 2020 3:14:51 PM

You should select to have another code sent to you. If you are still having trouble TurboTax has a great FAQ that will help you troubleshoot the problem: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Returning Member
Apr 2, 2020 11:44:37 AM

try it 8 times already,it is the closing section, done everything???

Returning Member
Apr 2, 2020 11:46:52 AM

are you going to help?

Expert Alumni
Apr 6, 2020 10:14:35 AM

Unfortunately, we do not have the resources to assist you with technical matters on this forum.

 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

New Member
Apr 10, 2020 4:53:09 PM

Tried over 5 times to enter verification code on PC but still says code expired or incorrect. 

New Member
Apr 10, 2020 5:33:21 PM

This verification code delay things is terrible.  Intuit and specifically their TurboTax Team are grossly incompetent.   How are your customers suppose to have faith in your platform, when you - Intuit can't even execute a basic request.  These are folks taxes. This is important.  How do you guys stay in business?    You up sale people to complete your marginal software.   Then I call your help line and your customer service reps are rude.   You guys disgust me.  This is your primary software to the market, and you can't even get that right.   You are scum in my book.   

New Member
Mar 7, 2021 7:43:31 AM

I am trying to efile. I clicked on send verification code. I get the code and type it in and it says not valid. so I do it again and I get the same response. What am I doing wrong?

New Member
Mar 7, 2021 7:44:12 AM

yes

Intuit Alumni
Mar 7, 2021 11:34:27 AM

Please see the help article What if I'm having trouble with my filing verification code? for assistance with your verification code.

@678 Buzz

New Member
Apr 10, 2021 2:45:49 PM

verification code entered several time but not working

Intuit Alumni
Apr 11, 2021 10:50:20 AM

@allan kemenoff

 

Please see the help article What if I'm having trouble with my filing verification code? for assistance with your verification code.

New Member
Apr 7, 2022 12:25:25 PM

Intuit has ruined TurboTax. Probably for ever.