Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 11, 2019 10:48:16 AM

Tax Year Prior to 2020: error code 2329

Hi

 I need to do my taxes today (I filed for an extension, using Turbo Tax

 Now when I try to reload my return, it wants to update TurboTax, but is unable to do it

 I have removed my Avast virus protextion software, but it didn't help!

0 25 5580
24 Replies
Level 15
Oct 11, 2019 10:57:33 AM
New Member
Jan 6, 2020 1:36:37 PM

What do I have to do to correct code 2329

Level 15
Jan 6, 2020 1:41:38 PM


@vkcossack12 wrote:

What do I have to do to correct code 2329


Code 2329 is not a listed error code.

 

Contact TurboTax support for assistance with the error.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Returning Member
Jan 16, 2020 12:49:08 PM

I tried to do a 2019 update, got error code 2329.  Checked with Micro Soft, got no help at all.  Is the disc defective.  Seems like I can;t get a good answer from Turbo tax, don't they know what the problem is either?

Intuit Alumni
Jan 19, 2020 11:00:09 AM

Error 2329 is an installer error with Microsoft. Please try this solution provided by HeatherPLO:
 

https://ttlc.intuit.com/community/taxes/discussion/try-this-run-an-update-on-your-windows-operating-system/01/301456/highlight/true#M127172

New Member
Jan 22, 2020 3:36:23 PM

What do I have to do with error code 2329 when its saying there maybe a problem with the software package. Come on people give me some help.

Level 15
Jan 22, 2020 3:39:49 PM


@pbeb1984 wrote:

What do I have to do with error code 2329 when its saying there maybe a problem with the software package. Come on people give me some help.


As stated previously on this thread -

 

Contact TurboTax support for assistance with the error.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Jan 28, 2020 7:21:57 AM

I had the same problem.  I tried everything to get the program to load nothing worked.  I finally tried the laptop that I used last year to do my taxes on, it hadn't been updated in a year, the program loaded without a problem.  So its some update that took place within the past year that is the problem.  I know this info may not help, but at least it will give you somewhere to start looking maybe.

New Member
Feb 6, 2020 3:37:40 PM

Just downloaded Turbo Tax Deluxe from an Amazon purchase.  Updates would not complete error code can't remember.  Now I'm getting error code 2329 when trying to get federal tax forms.

New Member
Feb 6, 2020 4:45:01 PM

I had the same problem when trying to install Turbo Tax on my Laptop which was updated several times during the year and I couldn't get it to install completely. Switched to my desk top with a new hard drive operating with MS 10 and the Turbo Tax installed without a hitch, so I'm presuming that something that was either updated or installed on my laptop sometime over the past year affected something in the Turbo Tax software package.

Returning Member
Feb 11, 2020 6:49:02 PM

what is the deal here cannot reinstall cannot download updates

Returning Member
Feb 12, 2020 11:06:25 AM

cant run turbo tax update srror code 2329

Expert Alumni
Feb 12, 2020 12:30:11 PM

That sounds like a problem with your Windows 10 operating system. It may need to be updated.You can try the following:

 

1. Open the Settings menu 

2. Go to Update&Security>Windows Update

3. Click Check for Updates , the update will occur automatically

4. Restart your computer when the update is complete

 

You may need to uninstall and reinstall TurboTax if it still won't work.

 

Also, you can try clearing your cache as follows:

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

New Member
Feb 27, 2020 9:56:08 AM

Did the update for turbo tax but the error 2329 keeps coming up.  what do I do to get past this?

Not applicable
Feb 27, 2020 11:55:41 AM

Since the work around didn't work for you, Contact us so we can help.

Returning Member
Mar 5, 2020 12:59:46 PM

what do I do to correct the rejection????

Expert Alumni
Mar 5, 2020 1:31:39 PM

The windows error code 2329 is common and it is occurs when the operating system and the drivers installed are not companionable with each other. 

 

" What is the correction for Microsoft installer error 2329?

  • Open the Settings menu and go to Update & security > Windows Update.
  • Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  • Click Restart Now to restart your PC and complete the installation process."  Ref TurboTax

New Member
Mar 5, 2020 9:19:50 PM

How do I correct error 2329

Expert Alumni
Mar 6, 2020 2:24:59 PM

If you are able to see the comments above James Biava:

 

 

“The windows error code 2329 is common and it is occurs when the operating system and the drivers installed are not companionable with each other. 

 

" What is the correction for Microsoft installer error 2329?

  • Open the Settings menu and go to Update & security > Windows Update.
  • Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  • Click Restart Now to restart your PC and complete the installation process."  Ref TurboTax”

If this does not work, please let us know and we can see what other troubleshooting works

New Member
Mar 8, 2020 8:27:46 PM

when downloading C/d the error code 2329 appears. I did disable firewall

Intuit Alumni
Mar 9, 2020 10:58:53 AM

Since you continue to have problems after following the above suggestions, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

New Member
Apr 16, 2020 12:53:25 PM

How do you correct this code 2329??

Returning Member
Jun 8, 2020 12:42:19 PM

how do I correct for error code 2329 now?

New Member
May 3, 2021 4:02:49 PM

How do I fix this?  I was done, I thought, then couldn't file the taxes. It said I needed a software update but the update wouldn't download. I was unable to delete 2019 and 2020 versions of turbo tax so I could try to load it again.